Robbet Privacy Policy – Your Data Is Safe with Us

Welcome to Robbet. This Privacy Policy explains what information we collect when you use the Robbet website or mobile app, how we store and use it, and what rights you have.

Robbet believes privacy is a fundamental right. We never want you to feel watched while using our platform. Our core principle for data collection is simple — only what's necessary, nothing more.

This page is written in plain language so it is easy to understand. If you have any questions about any section, feel free to ask our support team directly.

Robbet collects two types of data — what you provide directly and what is collected automatically.

Information You Provide Directly:

• Full name, date of birth, and mobile number (at registration)
• Email Address
• Payment details (bKash/Nagad number – full numbers are not stored on our servers)
• National ID or passport details for KYC verification
• Information provided when contacting our support team

Automatically Collected Information:

• Device type, operating system, and browser version
• Approximate location (country and city level only)
• Login time, session duration, and usage patterns
• Betting activity and transaction history
• Behavioral data collected through cookies and web beacons

Robbet collects information through various channels, and in every case your right to know is fully upheld:

• Registration Form: Information you fill in yourself when creating your account.
• Transaction Processing: Information received from the payment gateway during deposits and withdrawals.
• Platform Usage: An automatic log of how you use the website or app.
• Contact: When you reach us via support chat, email, or phone.
• Fraud Prevention: Some automated monitoring to keep your account secure.

Robbet uses your data only for specific, limited purposes. All purposes are listed transparently below:

Robbet does not sell or transfer your personal information to any advertisers, marketing companies, or data brokers. Data may only be shared with third parties in the limited circumstances outlined below:

• Payment Processors: Minimum data required to process bKash, Nagad, or Rocket transactions.
• Legal Authorities: If lawfully requested by government authorities under Bangladesh law.
• KYC Verification Service: Only the minimum required document details for identity verification.
• Fraud Prevention Services: Specialized security partners dedicated to protecting your account.

Cookies are small files stored on your device that help the website remember your preferences. Robbet uses the following types of cookies:

• Essential Cookies: These are essential for login sessions and security — the site cannot function without them and cannot be disabled.
• Functional Cookies: Remembers your language preference and settings. Can be disabled.
• Analytical Cookies: Helps us understand which features are used most. Can be disabled.

You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may prevent login from working properly.

Robbet uses multiple layers of technical security measures to protect your data:

• TLS 1.3 encryption applied to all data transfers.
• Sensitive data stored on our servers is encrypted with AES-256.
• Passwords are never stored in plain text — only a hashed version is kept.
• Full payment details are never stored on Robbet's servers — tokenization is used instead.
• Regular penetration testing and security audits are conducted.
• Automatic alerts for unusual login attempts or suspicious activity.

Robbet does not retain your data longer than necessary. The following retention periods generally apply:

• Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction.
• Support Conversations: 3 years after last contact.
• Marketing Information: Deleted immediately upon opt-out.
• Session Logs: Up to 90 days.

Robbet respects your privacy rights. Here is what you are entitled to:

To exercise any of your rights, email us at support@robbet.bet. We will respond within 30 days.

Robbet strictly prohibits providing services to anyone under 18. Age is verified at registration. If you suspect that a minor's information has been collected by mistake, please notify us immediately and we will delete it.

Robbet may update this Privacy Policy as needed. If significant changes are made, you will be notified via email or in-app notification.

The "Last Updated" date at the top of this page always reflects the latest version. We recommend checking back once a month.

For any privacy-related questions, complaints, or requests, please contact us:

• Email: support@robbet.bet
• Live Chat: bottom-right corner of the website or app
• Response time: typically within 24 hours, no longer than 3 business days

For more details, please read our Terms & Conditions and Responsible Gaming page.